Privacy Policy

We may collect information that you provide us voluntarily. For instance, when you register to the Service, we collect your full name, email address, phone number, address and payment information, or when you communicate with us via the ‘contact us’, ‘Partner Request’ or ‘Careers’ pages on the Service, we collect information you provide regarding such communications (“Voluntary Information”).

When you send us your edited photos, videos or any Content, we log the data at our servers. We may collect metadata regarding such Content or your use of the Service including your editing preferences (“Editing Style”), the number of photos and/or videos you upload and the number of events you manage, in order to teach our algorithm your Editing Style and in order to provide you the Service. We refer to this entire data as “Software Learning Information”. We will also automatically collect and analyze your Software Learning Information to offer you personalized suggestions.

Software Learning Information also includes answers and preset that you provide to us as part of our “easy profile creation”, as well as Additional Files that may be required as part of such process. Such information is required in order to improve and personalize our Services.

“Additional Files” shall mean files that may be required for the preset functionality.

You do not have a legal obligation to provide us with your Voluntary Information or Content; however, if you choose not to share this information with us we will not be able to provide you the Service.

When you use the Service, we record and collect certain information about your interaction with the Service, including the IP address from which you access the Service, time and date of access, type of operating system used, geo location and actions taken while using the Service. We may also collect specific types of connection details and information with regard to your device, software or hardware that may identify you. Such information may include your browser type or OS version.

We will use your Personal Information to facilitate your access to and use of the Service, and to operate the Service.

We process your Personal Information to send you communications and administrative emails, to respond to user’s inquiries and requests, to manage the provision of the Service to you and to provide you with further information and updates about our products and technology.

We will use your Personal Information to maintain and improve yours and others' user experience when using the Service; to maintain and improve our Service, quality of Service and other services we are offering.

We might use our algorithm results and performances for marketing purposes but only with your prior consent. Your editing preferences will not be offered to other users and\or third parties without your prior consent.

We may use Personal Information for quality assurance and for development and enhancement of the Service. We also use Personal Information to adapt the Service, its content, and our services to users’ preferences and to track your progress when using the Service.

We may use the Personal Information to detect and prevent fraud or other activities that may negatively impact the integrity of the Service, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Terms of Use and other ImagenAI policies, establishing your use of the Service, and take other actions otherwise permitted or required by law or governmental authorities.

We may share your Personal Information with our service providers who assist us with the internal operations of the Service such as backup and storage services like AWS and Google Cloud. These companies are authorized to use your Personal Information in this context only as necessary to provide these services to us and not for their own promotional purposes. Additionally, we may share your information to our auditors or advisors of our business processes.

If you have abused your rights to use the Service, or violated any applicable law, we may share your information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach. We may also disclose your information to the relevant authorities to: (i) enforce our policies (including our agreements), including investigations of potential violations thereof; (ii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iii) establish or exercise our rights to defend against legal claims; (iv) prevent harm to the rights, property or safety of us, our affiliates, our users, yourself or any third-party; (v) for the purpose of collaborating with law enforcement agencies; and (vi) in case we find it necessary in order to enforce intellectual property or other legal rights.

If we are required to disclose your information by a judicial, governmental or regulatory authority, or in order to comply with any applicable law, regulation or legal process.

If the operation of the Service is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we may share your information only as required to enable the structural change in the operation of the Service.

We may share your information to our subsidiaries, affiliated companies and any potential purchasers or investors of ImagenAI.

We will retain your Personal Information for the duration needed to support our ordinary business activities, operating and providing the Service. Thereafter, we will still retain your Personal Information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce our agreements. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

As part of our Service given to you, we will store your Content and editing preferences for as long as your subscription runs and as long as you will not request to delete your Content and preferences from the Service. To the extent selected by Customer, we will provide you with backup services as well.

Nevertheless, we highly recommend that you backup your Content by yourself. It is not guaranteed, and you cannot expect that the Service will be immune from errors. ImagenAI will not be liable for any loss or damages resulting from unintentional deletion of Content or prefrences. In case you cancel your subscription or fail to timely make any payment of subscription fees upon 30 days from receiving a notice from ImagenAI, ImagenAI may, at its sole discretion, delete the backup data.

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your Personal Information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.

If we transfer your personal data for processing at locations outside your jurisdiction, we will abide by data transfer rules applicable to these situations.

The following is the data controller for the purposes of the personal data we collect via the Service:

Yotam Gil, ImagenAI
Ariel Sharon 4, Givatayim

Our representative, for the purposes of this Privacy Notice, will be appointed when necessary under applicable law and according to the GDPR. In the meantime, please contact the data controllers, our representatives in Israel as mentioned above, in : support@imagen-ai.com.

The legal basis for processing your Personal Information is: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, being those purposes specified in this Privacy Notice.

Subject to exemptions provided by law, and with proper identification, you may have the right to certain actions to your Personal Information, such as:

Right to Access your personal data that we process and receive a copy of it.

Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.

Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.

Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims.

Right to Restrict the processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you oppose the erasure of the personal data and request instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Privacy Notice, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.

Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation that we are subject to under applicable laws or for the establishment, exercise or defense of legal claims.

If you wish to exercise any of these rights, contact us at support@imagen-ai.com

We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Please note that if you choose not to allow us to process your information, we may be prevented from providing our Service. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.

Information we collect from you will generally be processed within the EU and in Israel which is recognized by the European Commission as having adequate protection for personal data.

If we transfer your information from the EU to other jurisdictions outside the EU, we will do so using adequate safeguards determined by the EU Commission, such as Standard Contractual Clauses or companies in the United States certified under the EU-U.S. Data Privacy Framework.

Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here: EU data protection authorities.

The Service is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow children under the age of 18 to use the Service.

From time to time, we may change this Notice. If we do so, we will make efforts to proactively notify you of such changes by email. In any event, the latest version of the Notice will always be accessible at imagen-ai.com.